ceo bdt Privacy Policy

ceo bdt is an online gaming and betting platform that provides services to Bangladeshi users. This privacy policy ("Policy") applies to the ceo bdt website, mobile application, and all related services.

This policy explains what information we collect when you use our services, register an account, make a deposit, or request a withdrawal — and how that information is processed and your privacy protected.

Before using any service on ceo bdt, please read our Terms and Conditions along with this privacy policy carefully, as both documents together form the basis of the relationship between you and us.

ceo bdt may collect the following types of information:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• National ID or passport number (for identity confirmation)
• Copy of a photo-bearing identity document

2.2 Contact Information

• Mobile number (used for OTP verification)
• Email address
• Current address (where required)

2.3 Financial Information

• bKash, Nagad, or Rocket mobile banking number
• Bank account details (for bank transfers)
• Transaction history and amounts
• Deposit and withdrawal records

2.4 Technical Information

• IP address and device information
• Browser type and operating system
• Login time and session information
• Gaming history and preferences

ceo bdt collects information through the following methods:

3.1 Information Provided Directly

You provide information directly to us when you register an account, complete an identity verification form, contact support, or carry out a transaction.

3.2 Automatically Collected Information

When you browse our platform, technical information is collected automatically through cookies and similar technologies. This includes which pages you visit, how long you spend on them, and which games or sections you show interest in.

3.3 Through Third Parties

For identity verification or fraud prevention purposes, we may sometimes receive specific information from verification service providers.

Collected information is used for the following purposes:

4.1 Account Management

Information is used to create, manage, and secure your account. Identity verification is carried out to keep each user's account safe and to prevent unauthorised access.

4.2 Processing Financial Transactions

Financial information is needed to facilitate deposits and withdrawals. The minimum deposit is ৳100 and the minimum withdrawal is ৳500 — the payment method details you provide are used to complete these transactions.

4.3 Customer Support

Information is used to resolve your issues quickly through our 24/7 live chat and email support. Your account information is needed to provide support in both Bengali and English.

4.4 Ensuring Responsible Gaming

Playing patterns are monitored to identify potentially risky behaviour. Intervention and support are provided where needed, in line with the guidelines described in our Responsible Gaming section.

4.5 Security and Fraud Prevention

Information is analysed to prevent the creation of multiple accounts, money laundering, or any other type of fraudulent activity.

4.6 Service Improvement

Information is used to improve the user experience, decide on adding new games or features, and resolve technical issues.

ceo bdt uses industry-standard security technology to protect your information. Our servers and data connections are secured with SSL (Secure Socket Layer) encryption, which prevents third-party access while information is being transmitted.

5.1 Retention Period

Information is stored for the duration your account is active and, after account closure, for a specified period in compliance with applicable law. Financial transaction records may be retained for a longer period.

5.2 Technical Security Measures

• End-to-end encryption
• Regular security audits and vulnerability testing
• Access controls restricted to authorised personnel
• Automated alerts for suspicious activity
• Backup and disaster recovery plans

5.3 Steps in the Event of a Data Breach

If a data breach occurs, ceo bdt will notify affected users as quickly as possible and take the necessary steps to limit any damage.

ceo bdt never sells your personal information. However, specific information may be shared in the following limited circumstances:

6.1 Payment Processors

The necessary financial information is shared with bKash, Nagad, Rocket, and bank transfer processors to complete deposit and withdrawal transactions. This information is used solely for the purpose of completing those transactions.

6.2 Identity Verification Services

Limited identity information may be shared with trusted third-party verification services for account verification purposes.

6.3 Legal Obligations

Information may be disclosed in compliance with the law following a court order or a legitimate request from an authority. In such cases, we will make every effort to notify you as permitted by applicable law.

6.4 Game Software Providers

Game studios such as Evolution, Pragmatic Play Live, JILI, and PG Soft deliver game services through their own technology. Minimum session information required to run the games may be transmitted, but not personal identity information.

The ceo bdt website and application use cookies and similar tracking technologies. Cookies are small text files stored on your device.

7.1 Types of Cookies

• Essential Cookies: These cookies are necessary to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferred language and settings.
• Analytics Cookies: Monitor user behaviour to help improve the quality of the service.

7.2 Cookie Controls

You can disable cookies by changing your browser settings. Please note that disabling essential cookies may cause problems with core platform functions including login and payments.

As a user of the ceo bdt platform, you have the following rights regarding your personal information:

8.1 Right to Access

If you want to know what information we hold about you, you can send us a request.

8.2 Right to Correction

If any of your information is incorrect or incomplete, contact our support team to have it corrected.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, we may be required to retain some information due to legal obligations or active transactions.

8.4 Right to Object to Processing

You have the right to object to your information being used for certain purposes, particularly for marketing communications.

8.5 How to Exercise Your Rights

To exercise these rights, contact our customer support team via live chat or email. We will aim to respond to your request within 30 business days. For general questions about our services, visit the FAQ section.

All services on ceo bdt are for persons aged 21 or older only. We do not knowingly collect or process information from any minor.

Age verification is mandatory at account registration. If a user is found to be under 21, the relevant account will be closed immediately and any information collected will be securely deleted.

If you are aware that a minor is using our platform, please notify us immediately.

ceo bdt reserves the right to amend this privacy policy as needed. If any significant changes are made, a notice will be published on the website or sent to the registered email address.

If you continue using the platform after a revised policy has been published, it will be considered that you have accepted the new policy. We therefore recommend reviewing this page regularly.

If you have questions about an earlier version of the policy, please contact our customer support team.

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. ceo bdt provides 24/7 customer support.

To learn more about ceo bdt, visit our About Us page, where you will find details about our services and commitments.